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What Are Direct Payments?

A direct payment is a cash payment that is paid direct to you, if you have eligible care & support needs.

Having a direct payment means you can have more choices and control over arranging your own care and support package, including who helps you, and at what times you need.

A direct payment is not a form of income and will not affect your benefits. Direct payments are not a benefit and are different from the Department of Work and Pensions.

Who Can have a direct payment?

Direct payments are available to anyone who currently has support or has been assessed by Social Services that requires support. You must be aged 16 or over and willing and able to manage this money, with help if required.

At Care4u2day, we have many Service Users, that have taken the direct payments route, thus giving them a choice of which Agency that meets their needs & support requirements. With this in mind our detailed Service Level Agreement outlines our responsibility to you.

Choices

• Which days you require
• At what time.
• Duration of each call
• How many calls you required to meet your needs.
• What support you require.
• Choice of Female / Male or Both

We invest every year into research & development, and our new, IT system allows us to:

• Monitor every call,
• What time your carers arrives,
• When your carer leaves,
• What support tasks they have completed.
• Live google maps when on route,
• Detailed Invoices, outlining service provided